Wednesday, July 15, 2015

AX crash analysis

I hope noone ever needs to use this. But in case your AOS is crashing, there is a nifty little windows debugging tool called adplus that collects crash dump files, which can then be analyzed through Dynamics Lifecycle Services crash analysis option.

Basically you attach Adplus to AX32Serv.exe , run the job/process that causes the crash, and wait for AOS to crash. As and when AOS crashes, the tool dumps system stats to a file (*.dmp). Previously we were required to send the file to Microsoft support for them to analyse but now the tool is available to us. Just upload the file on Lifecycle services which will generate a report that might point to the real cause behind the crash.